Terms of Use
Effective: December 2025
1. Introduction
The use of the website and/or Website "Optimal" (the "Website" or "Application" or the "Service") is in accordance with the following sections and terms of use (the "Terms") including the Privacy Policy of the Website and according to any applicable law. By using the Website, You signify that You agree to be bound by the Terms.
The use of the Website is restricted solely to legal purposes and is restricted to those individuals who are legally qualified. With accordance to any applicable law, use of the Service by minors under the age of 18 requires the supervision and consent of a parent or legal guardian.
The purpose of the Terms is to regulate the relations between the operator of the Website, OPTIMAL PLATFORM LTD, C.N. 517110482 (the "Operator") and any person and/or entity using and/or accessing the Website and the Service of the Operator. By using the Website, You agree to be bound by the Terms. If You do not agree with all or part of the Terms, please leave the Website and refrain from any use of the Website. The Operator reserves its right to terminate Your use of the Website if You will not comply with any or all the Terms.
The Terms determine Your access to the Website and will apply to any of Your use on the Website including, but not only, use of data, content and services in the Website or links to other sources of information and on any transmission of data and constitutes the legal basis to any of your actions and/or communications during any use of the Website.
The Operator reserves its right to terminate Your use of the Website if You fail to comply with any or all the Terms and reserves its right to update the Terms from time to time at its sole discretion and without providing any prior notice. It is clarified that the binding terms will be the Terms available at the Website at the time of Your use of the Website. Therefore and prior to any use of the Website, You are advised to read thoroughly the Terms and the Privacy Policy. If You do not agree with all or part of the Terms, please refrain from any use of the Website.
The Terms constitute the entire agreement between You and the Operator and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. In the event of any contradiction or inconsistency between the Terms and any content appearing in the Website, the provisions of the Terms shall prevail.
It is clarified that the Operator reserves its right to change and/or terminate the activity of the Website, fully or partially, at its sole discretion and without any prior notice or consent and You will not have any claims against the Operator in such case.
The Service is active and accessible at all hours of the day at every day, and You may use it anytime. However, the activity of the Website may be interrupted from time to time due to errors which are not controlled by the Operator and/or due to maintenance reasons and/or due to any other reason, and You will not have any claims against the Operator in such case.
If You have any questions regarding the Terms and/or Privacy Policy, you may contact the Operator via email: support@optimal-platform.com. It is clarified that the Operator's contact details are subject to change at its sole discretion and without any prior notice or consent and You will not have any claims against the Operator in such case.
It is clarified that any of Your engagement with other Users via the Service shall be made at Your own responsibility and the Operator has no liability for such engagements.
THE SERVICE IS A MANAGEMENT PLATFORM FOR FITNESS PROFESSIONALS. THE OPERATOR IS NOT A GYM, A HEALTHCARE PROVIDER, OR A PERSONAL TRAINER. USE OF THE SERVICE IS AT YOUR OWN RISK.
2. Definitions
"Content" means the Website, workout plans, exercise video library (including 3D animations), text, graphics, and any other data available on the Website. discussions, the sorting and display of information and any other illustrative form in the above and in mailings, if applicable.
"Service" means the Website, the user account including its instructions, other related products and services, personal support service if provided, the SaaS (Software as a Service) platform allowing Trainers to manage clients, build workout plans, and track progress, including AI-based features, and any other modification and/or amendment of the above as may be made by the Operator from time to time under its sole discretion.
"Account" means the account opened by Your name on the Website including Your registration or any other use of the Service without creating an account.
"Website Errors" means any interruption in the Website's and/or Website's availability due to reasons which are not directly controlled by the Operator.
"You" or "Users" means, inter alia, individuals and entities authorized by the Operator to use the Service and Your employees, consultants, service providers, agents and/or third parties which You have business with.
"AI Features" means any feature within the Service that utilizes Artificial Intelligence, Machine Learning, or Large Language Models to generate suggestions, workout plans, or text.
"Your Data" means all data and/or information in electronic form which You provide or as collected by the Operator in the Website during Your use of the Website.
3. About the Terms; Joining as a User; Subscriptions
These Terms constitute a separate agreement between You and the Operator. It is hereby clarified and agreed that the Operator is solely a platform and therefore shall have no liability for any violation of the Terms by other Users using the Website including any dispute or claim between parties using the Website, and in case of any violation of your rights by any other User, all claims You may have should be addressed to such violating party and You shall have no claims and/or demands against the Operator.
It is hereby clarified that only the Terms shall bind the Operator. Any advertising available on the Website shall not be considered as the Operator's recommendation or opinion regarding the willingness of the advertised Content.
Using part of the Service is free of charge other than features which may be used only by Subscribers as detailed below. However, the Operator reserves its rights at any time and under its sole discretion to charge any costs for using the Service, in whole or in part, and reserves its rights to add additional features to the Website which their use may be subject to payment by You and You shall have no claim against the Operator in such case.
Users subscribing to paid subscription plans of the Service (the "Subscribers") will be bound to the following terms in addition to all the Terms in this agreement.
To use paid features provided by the Operator, the User must subscribe by providing details as requested by the Operator. It is clarified that the Operator may change any requested details from the User at any time and under its sole discretion; and the Operator reserves its rights to decline a subscription request and/or cancel a subscription plan, for any reason, under its sole discretion and without explaining such decision.
It is possible to subscribe for subscription plans at prices appearing on the Website. The Operator may change the prices and plans at any time as well as any of the Services at its sole discretion and You will not have any claims against the Operator in such cases. All subscription plans shall automatically renew until terminated by the Customer.
The Operator reserves its right to increase or decrease subscription fees and/or to change the available subscription plans at its sole discretion and without any prior notice. In case of a decrease of the subscription fees, the User will not be entitled to any refund and/or discount and/or any other benefit or deduction and the User shall not have any claims against the Operator in such case.
It is further clarified that the Operator reserves its right at any time and at its sole discretion to change the subscription fees and the Services it provides and/or to add and/or remove additional features to the Service and the User shall not have any claims against the Operator in such case.
The Operator reserves its rights to shut down the Website or any part thereof for any reason at any time at its sole discretion and You will not have any claims against the Operator in such case, and the Subscribers will not be entitled to any refund and/or payment deduction paid by them for the Services.
You acknowledge that by purchasing a subscription or paying for specific features (such as unlocking messages), You gain immediate access to digital content and therefore, subject to consumer protection laws, You waive any right of withdrawal or cancellation once the digital content has been accessed or used.
The subscription is personal and non-transferrable.
Each subscription plan includes a defined amount of AI usage ("AI Credits") that the Operator deems reasonable. The amount of AI Credits varies by subscription tier. If a Subscriber wishes to use additional AI features beyond their allocated AI Credits, they may either upgrade to a higher subscription plan or wait until the following billing cycle, at which point their AI Credits will be renewed. AI Credits are non-transferable and do not roll over between billing periods.
4. Medical Disclaimer and Health Safety, AI Disclaimer Safe Use, Liability and Limitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE AND ANY CONTENT PROVIDED THEREIN ARE FOR INFORMATIONAL AND MANAGEMENT PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.
THE OPERATOR IS NOT RESPONSIBLE FOR ANY PHYSICAL INJURY, ILLNESS, OR DAMAGE RESULTING FROM THE USE OF THE WEBSITE OR RELIANCE ON ANY WORKOUT PLAN, EXERCISE VIDEO, OR AI SUGGESTION.
TRAINEES SHOULD CONSULT WITH A PHYSICIAN BEFORE STARTING ANY NEW EXERCISE PROGRAM. IF YOU EXPERIENCE ANY PAIN OR DISCOMFORT DURING A WORKOUT, STOP IMMEDIATELY AND CONSULT A MEDICAL PROFESSIONAL.
The Service may include features powered by Artificial Intelligence ("AI"), such as the "AI Workout Assistant" or automated plan generators. You acknowledge that:
AI is Experimental: AI-generated content is based on probabilistic models and may contain errors, inaccuracies, or hallucinations (false information);
No Professional Reliance: AI suggestions do not replace professional judgment;
Trainer Responsibility: If You are a Trainer using AI features to generate plans for your clients, You are solely responsible for reviewing, verifying, and approving all AI-generated content before assigning it to a Trainee. You must ensure the plan is safe and suitable for the specific Trainee's fitness level and limitations.
The Operator bears no liability for injuries caused by blind reliance on AI-generated suggestions.
The Operator acts solely as a technological intermediary and provides the platform for Trainers to manage their business.
The Operator is not the employer of any Trainer using the platform.
The Operator does not verify the professional certification, insurance status, or background of Trainers using the Service. It is the Trainee's responsibility to verify that their Trainer is qualified and insured.
Any dispute regarding the quality of training, payments for training services, or professional misconduct is solely between the Trainer and the Trainee. The Operator shall not be a party to such disputes.
The Operator provides the Service on an "AS-IS" and "AS-AVAILABLE" basis. TO THE FULLEST EXTENT PERMITTED BY LAW, THE OPERATOR EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
SPECIFICALLY, THE OPERATOR SHALL NOT BE LIABLE FOR:
SPORTS INJURIES OR PHYSICAL HARM CAUSED TO TRAINEES EXECUTING PLANS VIA THE APP.
ANY ERROR IN THE EXERCISE LIBRARY OR VIDEO DEMONSTRATIONS.
DATA LOSS OR SERVICE DOWNTIME.
The Operator will not be liable under no circumstances to any damage and/or loss resulting from Your reliance on the Content and/or resulting from engagement with other Users.
You hereby warrant to the Operator that You will not upload via the Website, any content which is offensive, infringing proprietary rights including content which infringes copyrights or trademarks, pornographic content, content which is illegal to publish due to gag orders issued by a competent court, content which is defaming and/or violating one's privacy, any information containing harmful, unlawful, obscene, libelous and/or racist content, information which may mislead third parties and/or any information which harms any acceptable norms of using the internet and which may harm the internet users and specifically the Website Users.
It is forbidden to use a false identity, to impersonate, and/or to mislead the Operator and/or the Users in any way whatsoever. For the avoidance of doubt, the Operator has no ability to know whether a User is impersonating or not. Therefore, if you have any information of a User which is misleading and/or impersonating - please contact the Operator immediately and the Operator will block such User's use of the Service if it deems necessary.
The Operator reserves its rights to act against a User which will breach any of the Terms including, but not only, blocking the User's access to the Website without prior notice and under its sole discretion, and the User will have no claims against the Operator in such case.
The Operator and/or anyone on the Operator's behalf is not responsible for any Content posted by users of the Website (which are known as third parties) and has no ability to inspect any Content uploaded and posted to the Website by the Users, and therefore cannot filter any of the Content and ensure all the Users' compliance with the Terms.
The Operator doesn't control any Content posted and/or uploaded to the Website and therefore cannot ensure the accuracy and/or quality of any User Content. You understand that during Your use of the Website, You may be exposed to content which may be offensive, disturbing and/or inconvenient to You. Under no circumstances may the Operator be liable for any User Content including any error and/or omission of User Content and/or for any loss and/or damage of any kind caused by You and/or to You resulting of any of Your use of any Content which was published, uploaded, sent by email and/or available on the Website in any way. You are aware that the Operator cannot bear any liability for any comment and/or reply You may receive. The Operator shall not be liable for any opinions and/or content and/or messages of other Users uploaded to the Website and shall not be liable for publishing of any data and/or information in the discussions and/or in any other service in the Website.
The Operator shall have no liability for any damage and/or direct or indirect punitive damages of any kind incurred to You resulting from Your use of the Website and/or resulting from Your reliance on any Content and Service available on the Website including any advice provided by other Users. The User shall have no claim regarding reliance on information and Content published by Users on the Website and regarding the fact that based on the information and Content the User did not use other services. You will have no claim regarding information and Content published and available on the Website and the Operator shall not be liable for any information and Content published on the Website and/or information acquired by third parties through the Website.
The Operator does not warrant that all links available on the Website, including links available on mailings sent to You by the Operator, if applicable, are active and/or will lead to an active website, and the existence of such link shall not be considered as any opinion, recommendation, or advice regarding any content appearing in such link. In no case shall the Operator have any liability to You regarding such matter. Without derogating from the above, the Operator shall not be liable for any damages, direct or indirect, caused to You resulting from Your use and/or reliance on information and content appearing in any third-party webpages which their links may be available on the Website.
The Services available on the Website may be interrupted and/or may face errors. The Operator does not warrant that the Website will be immune of any illegal access the Operator's computers and/or any damages, errors, faults relating to hardware, software and/or communication line and/or any other damage which may be caused to the Operator and/or any of its providers. The Operator shall not be liable for any direct or indirect damage caused to You and/or any third party including to Your assets, including, but not only, any damage resulting from loss of information or User Content uploaded by You.
The information and Services available on the Website may include inaccuracies or mistakes. The Operator does not warrant that the Service will be uninterrupted or error-free or that the Service or the servers providing the Service will be virus-free or free from other harmful components. The Operator does not warrant that the use or the result of the use if the Service or the use of the materials deriving from the Service will be accurate, correct and/or reliable in any manner.
You hereby agree that the Operator will not be liable for any unauthorized access to Your account including any change in the User Content You uploaded and/or sent, whether received or sent by You or not.
The Operator has no responsibility for any content appearing in advertisements which may appear in the Website including any commercial offers from third parties. Any claims and/or demands You may have regarding an offer to purchase a service and/or product, whether concerning receiving of such product or service and whether concerning its outcome should be addressed to such third party which provided and/or warranted to provide such service and/or product, and the Operator and/or anyone on the Operator's behalf shall bear no liability regarding any offer of service and/or product.
5. Contacting Third Parties
You are solely responsible for contacting any third parties including, but not only, Users of the Website and any private conversation with other Users. You hereby declare that You are aware that the Operator doesn't necessarily verify all the information available and posted by Users of the Website and/or anyone on their behalf which their details appear on the Website, and You shall not have any claim against the Operator regarding false information received by such User. With derogating from the above, the Operator reserves its rights, at any time, to monitor, inspect, verify and/or filter any Content uploaded by Users.
The Operator has no responsibility for any of the Content appearing by Users on the Website, and it is Your responsibility to verify all the relevant details regarding the Users You are engaging. Any claims and/or demands You may have regarding the Service and/or its outcomes including, but not only, any dispute between You and a User You contacted via the Website should be addressed to the third party including the User which You engaged, and You shall have no claim against the Operator in such case. For the avoidance of any doubt, the Operator does not provide any personal consultation regarding any specific engagements between Users.
6. Intellectual Property
All intellectual property rights, including patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, are solely reserved to the Operator.
Without derogating from the above, the Website, the discussions, all the webpages of the Website and their design, and all notices received by the Operator, including email messages, are solely owned by the Operator.
You may not copy, reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the content appearing in the Website without the Operator's prior and written consent.
You may use the Content solely for Your own personal use and not make any commercial use of the Content. You may not use the Content for any other purpose including, but not only, for promoting, advertising and/or marketing commercial entities.
You warrant no to publish the Content or any part of it except as permitted in the Terms, and You warrant not to publish any product and/or output of information, whether tangible or intangible or in any other form, and You will copy and/or duplicate and/or create derivative works and/or modify and/or adapt the Content for publishing, advertising, displaying, performing, transmitting, broadcasting, making available to the public, selling and/or any other action without the Operator's prior and written consent.
The ownership and the intellectual property rights of contents of third parties including images displayed in the Website are owned by their proprietors and may be bound to any terms and third party licenses which were granted to the Operator ("Third Party Agreements"). The Operator does not claim any ownership of rights of such content and does not bear any liability for any such content available on the Website. You hereby agree to be bound to any Third Party Agreements regarding Your use of the Website, including any future changes to the Third Party Agreements.
All rights in the Service, including the built-in exercise video library, 3D animations, and software code, are owned solely by the Operator.
Trainers are granted a limited, revocable, non-exclusive license to use the exercise videos solely within the platform for the purpose of assigning workouts to their clients.
You may not download, screen-record, resell, redistribute, or use the Operator's video library outside of the Website.
You retain ownership of the specific workout data and custom plans You create, but You grant the Operator a license to host and display this content for the purpose of providing the Service.
The Operator respects all intellectual property rights of third parties and makes all efforts to not infringe rights of third parties. However, if rights of any third party were mistakenly infringed, please report such infringement to the Operator via email address: support@optimal-platform.com.
7. Use of Personal Information
The Operator respects the privacy of all users of the Website. Information regarding use of Your information can be found in the Privacy Policy.
8. Security
The Website are protected and secured using advanced security tools which are intended to ensure safe and secure use of the Website and to protect Your privacy. You hereby warrant that You will not act in any way that will interrupt the activity of the Website including, but not only, theft of information of other users and breaching the security mechanisms of the Website. The Operator will act against You in such case by any means permitted by law including blocking Your access and use of the Website and taking legal actions against You in such case.
Should You breach any of the above, by negligence or on purpose, the Operator will have the right to block Your access to the Website.
9. Term and Termination
This Agreement commences on the day You start using the Website and continues until You refrain from any use of the Website and the Operator's services.
The Operator may at any time terminate this Agreement with You, including if: (i) You have breached any provision of the Agreement (or have acted in manner which clearly shows that You do not intend to, or are unable to comply with the provisions of the Agreement); and/or (ii) the Operator is required to do so by law (for example, where the provision of the Operator's services to You is, or becomes, unlawful); and/or (iii) the provision of the Service is no longer commercially viable. In the case of each of the above the Operator shall, where possible, give reasonable notice of such termination.
The Operator reserves its rights, at its sole discretion, to amend the Terms at any time by publishing such amendments in the Website. Any amendment will become into force immediately upon notifying of such amendment. Your continuation of using the Website will be considered as consent to such amended terms.
The Operator reserves its rights to shut down the Website or any part thereof for without providing any prior notice and in such case the Operator shall have no liability for any damage or loss caused to You or any other third party.
All terms of this agreement referring to intellectual property and limitation of liability shall survive any termination of this agreement.
10. General Terms, Governing Law and Messages
This Agreement, including the Privacy Policy, constitutes the entire agreement between You and the Operator and supersedes all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter. No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and either signed or accepted electronically by the party against whom the modification, amendment or waiver is to be asserted
If You have any inquiries regarding the Terms, You may address the Operator via email address support@optimal-platform.com.
The information and the Service is provided to the User on an as-is basis, and the User agrees that the Operator and its employees, officers, shareholders and/or anyone on the Operator's behalf shall have no liability for any damages, direct or indirect, caused to You or to any third party on Your behalf resulting from Your use and/or reliance on information available on the Website.
This Agreement shall be governed by and construed in accordance with the laws of the State of Israel. Each party consents to, and agrees that each party is subject to, the exclusive jurisdiction of the courts in Tel Aviv District, Israel, for any litigation and/or dispute arising out of this Agreement.
All notices, permissions and approvals hereunder shall be in writing and shall be deemed to have been given upon sending an email with a confirmation of arrival provided that the Operator has not notified the sender that no message has been received.
Terms of Use
Effective: December 2025
1. Introduction
The use of the website and/or Website "Optimal" (the "Website" or "Application" or the "Service") is in accordance with the following sections and terms of use (the "Terms") including the Privacy Policy of the Website and according to any applicable law. By using the Website, You signify that You agree to be bound by the Terms.
The use of the Website is restricted solely to legal purposes and is restricted to those individuals who are legally qualified. With accordance to any applicable law, use of the Service by minors under the age of 18 requires the supervision and consent of a parent or legal guardian.
The purpose of the Terms is to regulate the relations between the operator of the Website, OPTIMAL PLATFORM LTD, C.N. 517110482 (the "Operator") and any person and/or entity using and/or accessing the Website and the Service of the Operator. By using the Website, You agree to be bound by the Terms. If You do not agree with all or part of the Terms, please leave the Website and refrain from any use of the Website. The Operator reserves its right to terminate Your use of the Website if You will not comply with any or all the Terms.
The Terms determine Your access to the Website and will apply to any of Your use on the Website including, but not only, use of data, content and services in the Website or links to other sources of information and on any transmission of data and constitutes the legal basis to any of your actions and/or communications during any use of the Website.
The Operator reserves its right to terminate Your use of the Website if You fail to comply with any or all the Terms and reserves its right to update the Terms from time to time at its sole discretion and without providing any prior notice. It is clarified that the binding terms will be the Terms available at the Website at the time of Your use of the Website. Therefore and prior to any use of the Website, You are advised to read thoroughly the Terms and the Privacy Policy. If You do not agree with all or part of the Terms, please refrain from any use of the Website.
The Terms constitute the entire agreement between You and the Operator and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. In the event of any contradiction or inconsistency between the Terms and any content appearing in the Website, the provisions of the Terms shall prevail.
It is clarified that the Operator reserves its right to change and/or terminate the activity of the Website, fully or partially, at its sole discretion and without any prior notice or consent and You will not have any claims against the Operator in such case.
The Service is active and accessible at all hours of the day at every day, and You may use it anytime. However, the activity of the Website may be interrupted from time to time due to errors which are not controlled by the Operator and/or due to maintenance reasons and/or due to any other reason, and You will not have any claims against the Operator in such case.
If You have any questions regarding the Terms and/or Privacy Policy, you may contact the Operator via email: support@optimal-platform.com. It is clarified that the Operator's contact details are subject to change at its sole discretion and without any prior notice or consent and You will not have any claims against the Operator in such case.
It is clarified that any of Your engagement with other Users via the Service shall be made at Your own responsibility and the Operator has no liability for such engagements.
THE SERVICE IS A MANAGEMENT PLATFORM FOR FITNESS PROFESSIONALS. THE OPERATOR IS NOT A GYM, A HEALTHCARE PROVIDER, OR A PERSONAL TRAINER. USE OF THE SERVICE IS AT YOUR OWN RISK.
2. Definitions
"Content" means the Website, workout plans, exercise video library (including 3D animations), text, graphics, and any other data available on the Website. discussions, the sorting and display of information and any other illustrative form in the above and in mailings, if applicable.
"Service" means the Website, the user account including its instructions, other related products and services, personal support service if provided, the SaaS (Software as a Service) platform allowing Trainers to manage clients, build workout plans, and track progress, including AI-based features, and any other modification and/or amendment of the above as may be made by the Operator from time to time under its sole discretion.
"Account" means the account opened by Your name on the Website including Your registration or any other use of the Service without creating an account.
"Website Errors" means any interruption in the Website's and/or Website's availability due to reasons which are not directly controlled by the Operator.
"You" or "Users" means, inter alia, individuals and entities authorized by the Operator to use the Service and Your employees, consultants, service providers, agents and/or third parties which You have business with.
"AI Features" means any feature within the Service that utilizes Artificial Intelligence, Machine Learning, or Large Language Models to generate suggestions, workout plans, or text.
"Your Data" means all data and/or information in electronic form which You provide or as collected by the Operator in the Website during Your use of the Website.
3. About the Terms; Joining as a User; Subscriptions
These Terms constitute a separate agreement between You and the Operator. It is hereby clarified and agreed that the Operator is solely a platform and therefore shall have no liability for any violation of the Terms by other Users using the Website including any dispute or claim between parties using the Website, and in case of any violation of your rights by any other User, all claims You may have should be addressed to such violating party and You shall have no claims and/or demands against the Operator.
It is hereby clarified that only the Terms shall bind the Operator. Any advertising available on the Website shall not be considered as the Operator's recommendation or opinion regarding the willingness of the advertised Content.
Using part of the Service is free of charge other than features which may be used only by Subscribers as detailed below. However, the Operator reserves its rights at any time and under its sole discretion to charge any costs for using the Service, in whole or in part, and reserves its rights to add additional features to the Website which their use may be subject to payment by You and You shall have no claim against the Operator in such case.
Users subscribing to paid subscription plans of the Service (the "Subscribers") will be bound to the following terms in addition to all the Terms in this agreement.
To use paid features provided by the Operator, the User must subscribe by providing details as requested by the Operator. It is clarified that the Operator may change any requested details from the User at any time and under its sole discretion; and the Operator reserves its rights to decline a subscription request and/or cancel a subscription plan, for any reason, under its sole discretion and without explaining such decision.
It is possible to subscribe for subscription plans at prices appearing on the Website. The Operator may change the prices and plans at any time as well as any of the Services at its sole discretion and You will not have any claims against the Operator in such cases. All subscription plans shall automatically renew until terminated by the Customer.
The Operator reserves its right to increase or decrease subscription fees and/or to change the available subscription plans at its sole discretion and without any prior notice. In case of a decrease of the subscription fees, the User will not be entitled to any refund and/or discount and/or any other benefit or deduction and the User shall not have any claims against the Operator in such case.
It is further clarified that the Operator reserves its right at any time and at its sole discretion to change the subscription fees and the Services it provides and/or to add and/or remove additional features to the Service and the User shall not have any claims against the Operator in such case.
The Operator reserves its rights to shut down the Website or any part thereof for any reason at any time at its sole discretion and You will not have any claims against the Operator in such case, and the Subscribers will not be entitled to any refund and/or payment deduction paid by them for the Services.
You acknowledge that by purchasing a subscription or paying for specific features (such as unlocking messages), You gain immediate access to digital content and therefore, subject to consumer protection laws, You waive any right of withdrawal or cancellation once the digital content has been accessed or used.
The subscription is personal and non-transferrable.
Each subscription plan includes a defined amount of AI usage ("AI Credits") that the Operator deems reasonable. The amount of AI Credits varies by subscription tier. If a Subscriber wishes to use additional AI features beyond their allocated AI Credits, they may either upgrade to a higher subscription plan or wait until the following billing cycle, at which point their AI Credits will be renewed. AI Credits are non-transferable and do not roll over between billing periods.
4. Medical Disclaimer and Health Safety, AI Disclaimer Safe Use, Liability and Limitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE AND ANY CONTENT PROVIDED THEREIN ARE FOR INFORMATIONAL AND MANAGEMENT PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.
THE OPERATOR IS NOT RESPONSIBLE FOR ANY PHYSICAL INJURY, ILLNESS, OR DAMAGE RESULTING FROM THE USE OF THE WEBSITE OR RELIANCE ON ANY WORKOUT PLAN, EXERCISE VIDEO, OR AI SUGGESTION.
TRAINEES SHOULD CONSULT WITH A PHYSICIAN BEFORE STARTING ANY NEW EXERCISE PROGRAM. IF YOU EXPERIENCE ANY PAIN OR DISCOMFORT DURING A WORKOUT, STOP IMMEDIATELY AND CONSULT A MEDICAL PROFESSIONAL.
The Service may include features powered by Artificial Intelligence ("AI"), such as the "AI Workout Assistant" or automated plan generators. You acknowledge that:
AI is Experimental: AI-generated content is based on probabilistic models and may contain errors, inaccuracies, or hallucinations (false information);
No Professional Reliance: AI suggestions do not replace professional judgment;
Trainer Responsibility: If You are a Trainer using AI features to generate plans for your clients, You are solely responsible for reviewing, verifying, and approving all AI-generated content before assigning it to a Trainee. You must ensure the plan is safe and suitable for the specific Trainee's fitness level and limitations.
The Operator bears no liability for injuries caused by blind reliance on AI-generated suggestions.
The Operator acts solely as a technological intermediary and provides the platform for Trainers to manage their business.
The Operator is not the employer of any Trainer using the platform.
The Operator does not verify the professional certification, insurance status, or background of Trainers using the Service. It is the Trainee's responsibility to verify that their Trainer is qualified and insured.
Any dispute regarding the quality of training, payments for training services, or professional misconduct is solely between the Trainer and the Trainee. The Operator shall not be a party to such disputes.
The Operator provides the Service on an "AS-IS" and "AS-AVAILABLE" basis. TO THE FULLEST EXTENT PERMITTED BY LAW, THE OPERATOR EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
SPECIFICALLY, THE OPERATOR SHALL NOT BE LIABLE FOR:
SPORTS INJURIES OR PHYSICAL HARM CAUSED TO TRAINEES EXECUTING PLANS VIA THE APP.
ANY ERROR IN THE EXERCISE LIBRARY OR VIDEO DEMONSTRATIONS.
DATA LOSS OR SERVICE DOWNTIME.
The Operator will not be liable under no circumstances to any damage and/or loss resulting from Your reliance on the Content and/or resulting from engagement with other Users.
You hereby warrant to the Operator that You will not upload via the Website, any content which is offensive, infringing proprietary rights including content which infringes copyrights or trademarks, pornographic content, content which is illegal to publish due to gag orders issued by a competent court, content which is defaming and/or violating one's privacy, any information containing harmful, unlawful, obscene, libelous and/or racist content, information which may mislead third parties and/or any information which harms any acceptable norms of using the internet and which may harm the internet users and specifically the Website Users.
It is forbidden to use a false identity, to impersonate, and/or to mislead the Operator and/or the Users in any way whatsoever. For the avoidance of doubt, the Operator has no ability to know whether a User is impersonating or not. Therefore, if you have any information of a User which is misleading and/or impersonating - please contact the Operator immediately and the Operator will block such User's use of the Service if it deems necessary.
The Operator reserves its rights to act against a User which will breach any of the Terms including, but not only, blocking the User's access to the Website without prior notice and under its sole discretion, and the User will have no claims against the Operator in such case.
The Operator and/or anyone on the Operator's behalf is not responsible for any Content posted by users of the Website (which are known as third parties) and has no ability to inspect any Content uploaded and posted to the Website by the Users, and therefore cannot filter any of the Content and ensure all the Users' compliance with the Terms.
The Operator doesn't control any Content posted and/or uploaded to the Website and therefore cannot ensure the accuracy and/or quality of any User Content. You understand that during Your use of the Website, You may be exposed to content which may be offensive, disturbing and/or inconvenient to You. Under no circumstances may the Operator be liable for any User Content including any error and/or omission of User Content and/or for any loss and/or damage of any kind caused by You and/or to You resulting of any of Your use of any Content which was published, uploaded, sent by email and/or available on the Website in any way. You are aware that the Operator cannot bear any liability for any comment and/or reply You may receive. The Operator shall not be liable for any opinions and/or content and/or messages of other Users uploaded to the Website and shall not be liable for publishing of any data and/or information in the discussions and/or in any other service in the Website.
The Operator shall have no liability for any damage and/or direct or indirect punitive damages of any kind incurred to You resulting from Your use of the Website and/or resulting from Your reliance on any Content and Service available on the Website including any advice provided by other Users. The User shall have no claim regarding reliance on information and Content published by Users on the Website and regarding the fact that based on the information and Content the User did not use other services. You will have no claim regarding information and Content published and available on the Website and the Operator shall not be liable for any information and Content published on the Website and/or information acquired by third parties through the Website.
The Operator does not warrant that all links available on the Website, including links available on mailings sent to You by the Operator, if applicable, are active and/or will lead to an active website, and the existence of such link shall not be considered as any opinion, recommendation, or advice regarding any content appearing in such link. In no case shall the Operator have any liability to You regarding such matter. Without derogating from the above, the Operator shall not be liable for any damages, direct or indirect, caused to You resulting from Your use and/or reliance on information and content appearing in any third-party webpages which their links may be available on the Website.
The Services available on the Website may be interrupted and/or may face errors. The Operator does not warrant that the Website will be immune of any illegal access the Operator's computers and/or any damages, errors, faults relating to hardware, software and/or communication line and/or any other damage which may be caused to the Operator and/or any of its providers. The Operator shall not be liable for any direct or indirect damage caused to You and/or any third party including to Your assets, including, but not only, any damage resulting from loss of information or User Content uploaded by You.
The information and Services available on the Website may include inaccuracies or mistakes. The Operator does not warrant that the Service will be uninterrupted or error-free or that the Service or the servers providing the Service will be virus-free or free from other harmful components. The Operator does not warrant that the use or the result of the use if the Service or the use of the materials deriving from the Service will be accurate, correct and/or reliable in any manner.
You hereby agree that the Operator will not be liable for any unauthorized access to Your account including any change in the User Content You uploaded and/or sent, whether received or sent by You or not.
The Operator has no responsibility for any content appearing in advertisements which may appear in the Website including any commercial offers from third parties. Any claims and/or demands You may have regarding an offer to purchase a service and/or product, whether concerning receiving of such product or service and whether concerning its outcome should be addressed to such third party which provided and/or warranted to provide such service and/or product, and the Operator and/or anyone on the Operator's behalf shall bear no liability regarding any offer of service and/or product.
5. Contacting Third Parties
You are solely responsible for contacting any third parties including, but not only, Users of the Website and any private conversation with other Users. You hereby declare that You are aware that the Operator doesn't necessarily verify all the information available and posted by Users of the Website and/or anyone on their behalf which their details appear on the Website, and You shall not have any claim against the Operator regarding false information received by such User. With derogating from the above, the Operator reserves its rights, at any time, to monitor, inspect, verify and/or filter any Content uploaded by Users.
The Operator has no responsibility for any of the Content appearing by Users on the Website, and it is Your responsibility to verify all the relevant details regarding the Users You are engaging. Any claims and/or demands You may have regarding the Service and/or its outcomes including, but not only, any dispute between You and a User You contacted via the Website should be addressed to the third party including the User which You engaged, and You shall have no claim against the Operator in such case. For the avoidance of any doubt, the Operator does not provide any personal consultation regarding any specific engagements between Users.
6. Intellectual Property
All intellectual property rights, including patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, are solely reserved to the Operator.
Without derogating from the above, the Website, the discussions, all the webpages of the Website and their design, and all notices received by the Operator, including email messages, are solely owned by the Operator.
You may not copy, reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the content appearing in the Website without the Operator's prior and written consent.
You may use the Content solely for Your own personal use and not make any commercial use of the Content. You may not use the Content for any other purpose including, but not only, for promoting, advertising and/or marketing commercial entities.
You warrant no to publish the Content or any part of it except as permitted in the Terms, and You warrant not to publish any product and/or output of information, whether tangible or intangible or in any other form, and You will copy and/or duplicate and/or create derivative works and/or modify and/or adapt the Content for publishing, advertising, displaying, performing, transmitting, broadcasting, making available to the public, selling and/or any other action without the Operator's prior and written consent.
The ownership and the intellectual property rights of contents of third parties including images displayed in the Website are owned by their proprietors and may be bound to any terms and third party licenses which were granted to the Operator ("Third Party Agreements"). The Operator does not claim any ownership of rights of such content and does not bear any liability for any such content available on the Website. You hereby agree to be bound to any Third Party Agreements regarding Your use of the Website, including any future changes to the Third Party Agreements.
All rights in the Service, including the built-in exercise video library, 3D animations, and software code, are owned solely by the Operator.
Trainers are granted a limited, revocable, non-exclusive license to use the exercise videos solely within the platform for the purpose of assigning workouts to their clients.
You may not download, screen-record, resell, redistribute, or use the Operator's video library outside of the Website.
You retain ownership of the specific workout data and custom plans You create, but You grant the Operator a license to host and display this content for the purpose of providing the Service.
The Operator respects all intellectual property rights of third parties and makes all efforts to not infringe rights of third parties. However, if rights of any third party were mistakenly infringed, please report such infringement to the Operator via email address: support@optimal-platform.com.
7. Use of Personal Information
The Operator respects the privacy of all users of the Website. Information regarding use of Your information can be found in the Privacy Policy.
8. Security
The Website are protected and secured using advanced security tools which are intended to ensure safe and secure use of the Website and to protect Your privacy. You hereby warrant that You will not act in any way that will interrupt the activity of the Website including, but not only, theft of information of other users and breaching the security mechanisms of the Website. The Operator will act against You in such case by any means permitted by law including blocking Your access and use of the Website and taking legal actions against You in such case.
Should You breach any of the above, by negligence or on purpose, the Operator will have the right to block Your access to the Website.
9. Term and Termination
This Agreement commences on the day You start using the Website and continues until You refrain from any use of the Website and the Operator's services.
The Operator may at any time terminate this Agreement with You, including if: (i) You have breached any provision of the Agreement (or have acted in manner which clearly shows that You do not intend to, or are unable to comply with the provisions of the Agreement); and/or (ii) the Operator is required to do so by law (for example, where the provision of the Operator's services to You is, or becomes, unlawful); and/or (iii) the provision of the Service is no longer commercially viable. In the case of each of the above the Operator shall, where possible, give reasonable notice of such termination.
The Operator reserves its rights, at its sole discretion, to amend the Terms at any time by publishing such amendments in the Website. Any amendment will become into force immediately upon notifying of such amendment. Your continuation of using the Website will be considered as consent to such amended terms.
The Operator reserves its rights to shut down the Website or any part thereof for without providing any prior notice and in such case the Operator shall have no liability for any damage or loss caused to You or any other third party.
All terms of this agreement referring to intellectual property and limitation of liability shall survive any termination of this agreement.
10. General Terms, Governing Law and Messages
This Agreement, including the Privacy Policy, constitutes the entire agreement between You and the Operator and supersedes all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter. No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and either signed or accepted electronically by the party against whom the modification, amendment or waiver is to be asserted
If You have any inquiries regarding the Terms, You may address the Operator via email address support@optimal-platform.com.
The information and the Service is provided to the User on an as-is basis, and the User agrees that the Operator and its employees, officers, shareholders and/or anyone on the Operator's behalf shall have no liability for any damages, direct or indirect, caused to You or to any third party on Your behalf resulting from Your use and/or reliance on information available on the Website.
This Agreement shall be governed by and construed in accordance with the laws of the State of Israel. Each party consents to, and agrees that each party is subject to, the exclusive jurisdiction of the courts in Tel Aviv District, Israel, for any litigation and/or dispute arising out of this Agreement.
All notices, permissions and approvals hereunder shall be in writing and shall be deemed to have been given upon sending an email with a confirmation of arrival provided that the Operator has not notified the sender that no message has been received.